Shipping policy
CUTOFF TIME:
2PM (GMT+10:00) Australian Eastern Standard Time (Sydney)
Monday to Friday
ORDER PROCESSING
Please allow 2-3 days to process your order. Expect an email within 2-3 days to let you know your order is on the way!
STORE PICKUP
L4, 161 Arthur Street, Homebush West NSW 2140. Orders can be picked up daily. An email will be sent when your order is ready for pickup.
SHIPPING PARTY
Australia Post
FLAT RATE SHIPPING
Orders are generally shipped within 2-3 days, using Australia Post's delivery standard is 4-10 days, express is 3-6 days. We do not ship outside of Australia at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
We offer FREE standard shipping within Australia, while express shipping is available for a fee of $25.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 28 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at autodrivelink@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at autodrivelink@gmail.com.